Welcome to Hills Balfour Synergy, serving the travel industry


	Your response to a hungry media and demanding public during an emergency will have ramifications for your company's long term outlook. Recovery needs to be swift and thorough to ensure damage to your brand is minimal. Having been at the frontline of the industry's most serious recent crises including New York post-9/11, the Boxing Day Tsunami in Kenya and the Seychelles, and Hurricane Fabian in Bermuda, Hills Balfour Synergy is well versed in ensuring damage limitation. We will be your most loyal friend in a crisis. Our unsurpassed success rate dealing with the inevitable media feeding frenzy is a result of our experience in implementing a broad range of contingency strategies. No two crises are the same but we will draw on our vast knowledge to ensure the media and public are left sated – without taking a chunk out of your reputation or prospects. Our selection of services includes: • Rapidly determining the cause of the crisis • Creating a plan of action that eliminates negative trade and media activity • Securing interviews and meetings that reinforce positive messaging • Rebuilding reputations by working with our extensive list of contacts to get you into the 'right' meetings and events • Proactive ongoing nurturing of media relationships